TECHNICAL DIFFICULTIES: If you DID NOT receive your Tourist Card by email, please fill out a NEW FORM and DOWNLOAD the Tourist Card when given the option. It seems some email systems are not accepting emails with outside links so you may not be able to receive the automatic email with a link to your Tourist Card.
CONTACT US
Have questions about the Tourist Card? We recommend you first take a look at the FAQ section, it has some really good questions about the Tourist Card, the online application, eligibility, fees, etc.
If you are unable to find the information you need, the Customer Service office is open Monday to Friday between 7:00a.m. and 7:00p.m. Mexico City time. You can ask your question via email or by calling and leaving a message at +52 558 526 4208.
Contact by Email at: [email protected]
By leaving a message at: +52 558 526 4208
The best way to contact us is by sending us a message using the email above
If you are unable to find the information you need, the Customer Service office is open Monday to Friday between 7:00a.m. and 7:00p.m. Mexico City time. You can ask your question via email or by calling and leaving a message at +52 558 526 4208.
Contact by Email at: [email protected]
By leaving a message at: +52 558 526 4208
The best way to contact us is by sending us a message using the email above