arrivalcunen

www.CancunAirport.com

Arriving at Cancun Airport

We want to ensure your arrival is as seamless as possible. Please make sure you have your valid passport and supporting documents (e.g. VisiTAX, visas, and tourist cards if required.) See below for the documents you must have to visit Cancun:

Valid Passport
Digital Tourist Card (See below)
VisiTAX linked to your passport (PAY YOUR VISITAX)

To help things go smoothly at passport control, here are a few useful tips:

Make sure you already linked your VisiTAX to your passport.
Take your passport out of its cover and open it to the photo page.
Remove any hats, headphones, or sunglasses.
Put away your mobile phones or tablets when it is time to see an Immigration officer.
And lastly, stick together with your family as you travel through the arrival process.

Fast Track - Expediate Your Entry!
(United States and Canadian nationals)

"It takes about 5 minutes!" - Use passport control kiosks, they are automated gates that use facial recognition to check your identity and allow you to enter the country without waiting in line and talking to an Immigration officer. To use them in Cancun, you must have an eligible passport and meet specific requirements:

VisiTAX linked to your passport (PAY YOUR VISITAX)
Have a biometric symbol on the cover of your passport
Are aged 18+ years old
Are either a United States national or a Canada national. (More nationalities coming soon).

Digital Tourist Cards

All International Visitor are issued a Digital Tourist Card. These Individual Tourist Cards are available online AFTER you clear immigration upon your arrival to Cancun Airport. If you need to print your Tourist Card for reasons such as getting married, leaving the country by car, etc., you can download it at a specific link you will get from the immigration officer after he/she stamps your passport and grants you entry into the country or a link will be printed on your receipt if you use the Fast Track Kiosks. If you have any questions regarding getting your Tourist Card, please ask the immigration officer when you arrive in Cancun.

Traveling with children

If you are traveling with your family, it is best to go through passport control together. If you are traveling with a child who may not have the same last name as you or who is not your own, you may be asked some questions to confirm your relationship. To help make the process smoother and faster, it is a good idea to bring along documents that show your relationship with the child and the reason for your trip. This can include birth or adoption, marriage or divorce certificates, or even a letter from the child's parent(s) giving you permission to travel and providing their contact information.

Bringing goods into Mexico

Passengers should be aware that certain goods may be prohibited or restricted on entry to Mexico. For full information, check out the Mexico Customs Page. (information in Spanish only)